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Terms & Conditions
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Maybank Investment Bank Berhad (”the Company”),
a participating organisation of Bursa Malaysia Securities Berhad
(“BURSA”) hereby offer / propose to provide online trading
in securities using any form of communication, whether
between persons and persons, things and things, or persons
and things, in the form of sound, data, text, visual images,
signals or any other form or any combination of those forms
(“Communications”) (including without limitation using the
Company’s computer or telephonic services or systems, internet,
ireless internet, mobile phone internet services, private network,
personal computers, mobile telephones, hand-held terminals, television,
radio and pager) and includes service or information accessible through
the Company’s proprietary software and/or any other form of
Communications (“Electronic Services”).
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The Client, an existing customer of the Company hereby
requests to have access to the Company’s Electronic
Services to trade in securities online and open trading
account (“the Account”) with the Company for the said purpose,
subject to the following:
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The Client hereby agrees to link the Account whether trading,
margin, collateralized or any other to the Electronic Services.
The Client further acknowledges that any transactions carried out via
the Electronic Services shall for all intents and purposes be carried
out under the Account held with the Company.
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The Client hereby agrees that the Client shall abide by all
laws, by-laws, regulations, rules, orders, directives
prescribed by regulators relating to the operation of the
Account and to the Client’s trading activities with the
Company and to all matters herein.
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The Client hereby declares and undertakes that all particulars and
information given or to be given in the Account Application Form are
true and correct and that the Client will not and has not withheld
any material fact or information from the Company. The Client hereby
authorizes the Company (but the Company shall not be obliged) to verify
at any time and from time to time any or all the particulars and/or
information furnished in the Account Application Form in such manner
as the Company deems fit.
The Client undertakes to furnish to the Company all relevant
information and all such additional particulars and information
as the Company may require at any time and from time to time,
for the purpose of the Electronic Services.
The Client further acknowledges that the Company may release
or disclose the information given by the Client or with
respect to the usage of the Electronic Services to other
entities within the Malayan Banking Berhad group of
companies (to the greatest extent permitted under applicable
laws and regulations) and to the Company’s professional
advisors where this is required. Apart from this, the
Company will not release or disclose such information to any
other party unless otherwise required to do so by any
statutory or regulatory authority / body (to the extent
required by law and/or by an order of court of competent
jurisdiction).
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The Client hereby agrees and undertakes at all times :-
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to keep strictly confidential :
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the Client’s account number(s) and all passwords,
identification, digital signature and other codes
issued to the Client by the Company or by any certification
authority duly recognized by the Company for the purpose of
enabling the Client to access the Electronic Services and the
Account (“Access Code”) and
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all information available to the Client through the use of
the Electronic Services (“the Information”).
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not to disclose the Access Code to any party whatsoever;
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Immediately upon receipt of the advice slip issued for the Access Code to destroy the same;
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to regularly change the password(s) and/or any other Access
Code that are permitted to be changed, and in any event not
less than once every month;
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to immediately notify the Company if the Client suspects
that the confidentiality of the Access Code has been
compromised or if the Account has been accessed or used
without the Client’s authority;
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to forthwith notify the Company of any failure to receive
an appropriate response that an order initiated by the Client
through the Electronic Services has been received, executed,
fulfilled and/or matched;
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not at any time to copy, reproduce, disclose, distribute,
re-transmit, disseminate, sell, publish, broadcast or
exploit (whether for commercial benefit or otherwise) the
Information, in whole or in part, in any manner whatsoever to
any other person and not cause, suffer or permit to be done
any of the foregoing;
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not to copy the Information or any of them or allow any
person to copy or have access to the same;;
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at the Client’s own cost and expenses to acquire and maintain
such hardware, internet services and other equipment as shall
be necessary to enable the Client to access and use the
Electronic Services; and
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upon suspension or termination of the Account, to forthwith
cease the use of and immediately return the Information to
the Company and/or dispose in such manner as the Company may
direct all Information in whatever form or media, including
copies thereof or derivations therefrom howsoever constituted
in the Client’s possession, custody or control.
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The Company shall be entitled, at any time and from time to
time without notice and without assigning any reason
therefore and without in any way being liable for any loss or
damage whatsoever to the Client to :
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amend, modify, suspend or terminate the operation of the Electronic Services;
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suspend or terminate the Client’s access to or use of the Electronic Services; and/or
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de-activate the Access Code.
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The Client hereby agrees and undertakes to use the Electronic
Services strictly in accordance with the terms and conditions
set out in this Agreement and shall procure that no person
shall :-
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gain unauthorised access to or make unauthorised use of the
Electronic Services;
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make any additions, modifications, adjustments or alterations
to, or corrupt, any of the Information or any services
available on the Electronic Services;
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tamper with any part of the Electronic Services;
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use any software (including but not limited to the Company’s
proprietary software) (“the Software”), Access Code and/or
equipment in a manner inconsistent with the terms and
conditions of this Agreement; and
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permit any equipment or software to be linked to or
communicate in any manner or be used in connection with any
other database, time-sharing or other system, computer bureau,
data or telecommunication service or any other service or
word-processing system or information distribution network
whereby the Information, material or data obtained from the
Electronic Services may be accessed, used, stored or
re-distributed by or through such other equipment or
software; and the Client shall be liable for and shall fully
indemnify and hold the Company harmless from and against any
and all claims, losses, damage, liabilities, expenses, costs
(including but not limited to solicitors fees on a full
indemnity basis) and consequences whatsoever in respect of or
in connection with or arising out of the Client’s breach or
violation of any of the foregoing undertakings or any third
party rights, including but not limited to violation of any
proprietary or intellectual property rights. The obligation
to indemnify the Company shall survive the termination of the
Account and/or the Electronic Services and the Client shall
upon the suspension or termination of the Account and/or the
Electronic Services immediately return the Software to the
Company and/or dispose of the same in such manner as the
Company may direct.
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Without affecting the generality of Clause 17 of the Standard
Terms and Conditions For Trading in Securities, attached to
the Account Application Form (“Standard Terms and Conditions”)
, the Company shall not be liable to the Client for any loss,
damage, expenses, liability, costs or claims (including any
lost profits, lost savings or other consequential, special or
indirect damages) whatsoever; and howsoever caused or arising
including but not limited to:
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the loss or unauthorised use of the Access Code;
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the unauthorised use of or access to the Electronic Services;
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any power failure, downtime, crash, computer-breakdown,
hand held devices breakdown, interruptions, omission errors
or delays occurring in the electronic transmission, wireless
internet services interruptions, mobile phone internet
services, modem connection, act of public enemy, war,
insurgency riot, labour disputes, strike, malfunction of or
defects, bugs or glitches, any act of omission of the
Company’s support or solution partners or any other
disturbances arising out of matters or through
causes / circumstances beyond the control of the Company with
regards to the Electronic Services, the Software or any
operator, vendor, supplier or provider of any Communications
used by the Company for the provision of the Electronic
Services to the Client;
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any delay, fault, failure or loss of access to or unavailability of the Electronic Services;
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any errors in the transmission of the Client’s instructions or orders through the Electronic Services; and
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any other inherent risks in using the Electronic Services whether foreseeable or not.
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Any instructions or orders received by the Company through
the use of the Access Code on the Electronic Services shall
be deemed to have been given by the Client notwithstanding
that it may have been given by a third party without the
Client’s authority.
Any acknowledgement by the Company of receipt of instructions
or orders from the Client through the Electronic Services
shall be deemed conclusive as to the fact that such
instructions or orders were received by the Company and that
the contents of such instructions or orders were in the same
form and substance as they were received and such
instructions or orders may be relied and acted upon by the
Company without further reference to or verification from the
Client.
The Client shall be solely responsible for ensuring the
accuracy and completeness of the Client’s instructions or
orders. Any instructions or orders transmitted through the
Electronic Services shall be irrevocable and upon dispatch by
the Company to the Client of a confirmation message shall be
binding on the Client.
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The Client hereby agrees and undertakes to :
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pay to the Company such deposit, subscription fees,
access fees, usage charges and other costs, charges and
expenses as may be imposed by the Company from time to time
for the use of the Electronic Services;
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pay such taxes, levies or charges whatsoever now or
hereafter imposed by law or required to be paid and to
promptly reimburse the Company for any such payment made by
the Company on behalf of the Client;
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maintain a minimum credit balance in the Account as
may be imposed by the Company from time to time for the use
of the Electronic Services;
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permit the Company to debit the Account for all the
aforesaid charges; and
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settle immediately all sums of moneys due on contra
losses or other monies howsoever owing under the Account and
authorise the Company to utilise and set-off any contra
profit/gain or proceeds from any sales or monies due to the
Client towards payment or settlement of the Client’s
liabilities. In this regard, the Company shall be entitled
(but not obliged) to make any set-off from the Account prior
to actual payment by the Client of sums owing to the Company.
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The Client hereby authorises the Company in its absolute
discretion to carry out inter alia selling-out or buying-in
of stocks, shares or securities (including but not limited to
sell or dispose whole or part of any stocks, shares or
securities pledged by the Client, as collateral at any time
without notice) and to utilise the proceeds thereof to
set-off and discharge all or any of the Client’s liabilities
and obligations due and owing to the Company. In this
respect, the Client hereby agrees and undertake to indemnify
and keep the Company fully indemnified against all losses,
costs, expenses (including legal costs) incurred in
consequence of the same.
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In consideration of the Company agreeing to open one or more
Account(s) for the Client, the Client shall (and hereby
unconditionally and irrevocably undertakes to and agrees with
the Company that it will) at all times and from time to time
and at any time ON FIRST DEMAND by the Company duly,
punctually and fully indemnify and save harmless the Company
from and against any and all actions, suits, proceedings,
claims, liabilities, demands, losses, charges, penalties,
fees, fines, debts, interests, damages, expenses and costs
(including all costs on a solicitor client basis) of whatever
nature which the Company may at any time or from time to time
sustain, incur or suffer by reason or as a consequence of or
arising in any way out of or in connection with or incidental
to :
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the opening and operation of the Account for the Client; and/or
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any default by the Client in the due and punctual payment of
any sum of any kind or nature whatsoever owing or payable by
the Client to the Company pursuant to the Account; and/or
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any matters whatsoever arising from this Agreement.
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The Client hereby acknowledges that the Company is the owner
of all copyright, designs, logos, trade name, trademarks,
service marks and all other intellectual property
“Intellectual Property”) in under or to the Electronic
Services which shall at all times remain vested in the
Company.
The Client confirms that the Client does not own any
Intellectual Property right belonging to the Company and
that nothing in this Agreement nor through the usage of the
Electronic Services shall confer any right, title or interest
to the Intellectual Property in the Client’s favour and
further agrees that the Client will not tamper with nor do
anything that will infringe the Company’s right to the
Intellectual Property and shall safeguard and protect the
Intellectual Property at all times.
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The Client shall not assign any rights, title or interest to
this Agreement or under the Electronic Services to any party
without the prior written consent of the Company.
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The Client hereby declares that the Client has read and fully
understands and agrees to be bound by the terms and conditions set
out herein.
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The Company may, subject to the Company’s management approval
and at its absolute discretion reject the Client’s
application or impose such conditions and/or restrictions as
the Company deems fit and proper without giving any reasons
whatsoever.
The Client further agrees that the Company may at its
absolute discretion close or suspend the Account without
giving any reason whatsoever (including but not limited to
the non-trading nature of the Account, amounts owing to the
Company or it being dormant).
The Company reserves the absolute right to make any
amendment, alteration, and/or variation to the terms and
conditions set out herein and the Standard Terms and
Conditions.
In consideration of the Company agreeing to open the Account
and/or to continue to allow the Client to operate the
Account, the Client, hereby unconditionally and irrevocably
agree to the terms and conditions set out in the Standard
Terms and Conditions. The terms and conditions set out
herein shall be read together with, and form part of the
Standard Terms and Conditions.
The Client is advised to seek independent legal advice on
the effects and consequences of this Agreement and the Client
agrees that the provisions contained herein shall be binding
on the Client regardless of whether the Client has resorted
to such advice.
DISCLAIMER
THE ABOVE TERMS AND CONDITIONS COMPRISE NOTICE OF
LEGAL TERMS OF ACCESS WHERE BEST ENDEAVOUR HAS BEEN
UNDERTAKEN TO ENSURE THE ACCURACY OF THE INFORMATION
PROVIDED HEREIN. THE COMPANY DOES NOT GUARANTEE THE
ACCURACY, CORRECTNESS OR COMPLETENESS OF SUCH INFORMATION
PROVIDED WHEN THE CLIENT ACCESS THE COMPANY’S WEBSITE. IN
PROVIDING SUCH INFORMATION, ANY COMMENTS, OBSERVATIONS,
STATEMENTS OR SUGGESTIONS MADE BY THE COMPANY ARE NOT TO BE
TAKEN AS REPRESENTATIONS OR ADVICE OF ANY NATURE AND ARE NOT
MEANT TO BE RELIED BY THE CLIENT. THE COMPANY OR ITS SOURCES
OF INFORMATION SHALL NOT BE UNDER ANY RESPONSIBILITY OR
LIABILITY TO THE CLIENT IN RESPECT OF THE SAME.
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